Recovery case library

Recovery cases should show the notice, evidence gap, response path, and operating fix.

Use this page for account reinstatement, Section 3, related account, listing restriction, reimbursement, and withheld-funds stories where the work can be explained without exposing confidential seller details.

What belongs in a recovery case

Recovery stories need enough context to prove the work was evidence-led, not a generic appeal rewrite.

  • Marketplace and status before Selleroot review
  • Exact enforcement or funds issue in plain language
  • Evidence reviewed, evidence missing, and corrective actions
  • Outcome wording approved by the seller

Proof standard

No recovery case should promise marketplace outcomes. It should separate Selleroot work, client action, marketplace decisions, and prevention controls added afterward.

Have a recovery situation that needs diagnosis?

Bring the notice, appeal history, marketplace replies, documents, and account timeline so Selleroot can identify the next supportable step.